Safe and Informed Betting

7j78's Commitment to Responsible Gaming

Alongside an enjoyable betting experience, 7j78 is committed to ensuring your wellbeing and safety. Learn how to keep yourself protected.

What Responsible Gaming Is and Why It Matters

Online betting and casino gaming is a form of entertainment — but it stays enjoyable only when you participate consciously and in a controlled way. Responsible gaming at 7j78 means understanding your limits, setting a budget, and treating playing as entertainment only — not as a way to earn money.

Millions of people in Bangladesh enjoy cricket betting, slots, and live casino on the 7j78 platform for entertainment. We want every player to have fun while staying within healthy limits. On this page you will find all the information on deposit limits, self-exclusion, time-out, and how to get support.

Remember: 7j78 is only for people aged 21 and above. Minors opening accounts and betting is strictly prohibited.

Self-Exclusion
Deposit Limit
Time-Out
21+ Age

Our 6 Core Principles

Self-Exclusion Feature

If you feel you need a break from playing, you can use 7j78's self-exclusion tool to temporarily or permanently close your account. This decision is entirely yours — contact us via 24/7 live chat.

Setting Deposit Limits

Set a deposit limit for each day, week, or month. Once a limit is set it takes effect immediately. To increase the limit, you must wait through a 24-hour cooldown period, which prevents overspending in the heat of the moment.

Time-Out and Session Alerts

Auto-logout after a set time and session reminders protect you from spending too much time playing. You can choose a time-out ranging from 24 hours to 6 weeks.

24/7 Bengali Support

If you have any concerns about your gaming, 7j78's Bengali-speaking support team is always ready. Contact us via live chat or email at [email protected] — you will receive help, not judgment.

Betting History Review

View your complete betting history, wins and losses, and deposit and withdrawal records at any time. Analyse your own patterns and make informed decisions.

Protection for Minors

7j78 strictly follows a 21+ age policy. Age is verified when opening an account. Parents can use parental control software on family devices to prevent minors from accessing online gaming sites.

How to Use the Protection Tools

01

Deposit Limit

Go to Account Settings → select "Responsible Gaming" → "Deposit Limit". Set a daily, weekly, or monthly limit. The minimum deposit is ৳300, so plan your budget accordingly.

02

Reality Check

Every 30, 60, or 90 minutes, a pop-up will remind you how long you have been playing and how much you have won or lost. These breaks help you stay aware.

03

Take a Time-Out

Temporarily close your account for 1 day to 6 weeks. During this period you will not be able to log in or deposit. When the period ends, your account is reactivated automatically.

04

Permanent Self-Exclusion

If you want a long-term or permanent break, choose self-exclusion. While active, your account cannot be reopened — this is a serious and effective protection step.

Recognise the Signs of Problem Gambling

If any of the following signs appear, take a break immediately and seek support. These are not signs of weakness — they are signs of self-awareness.

  • Feeling the urge to keep betting more in order to recover money you have lost (chasing losses).
  • Playing for long periods while neglecting responsibilities to family, friends, or work.
  • Spending savings, taking on debt, or using family funds for betting.
  • Trying to stop playing but returning repeatedly and spending more time than intended.
  • Lying to or hiding your gaming activity from family or friends.
  • Feeling restless, angry, or depressed when not playing.
  • Trying to solve financial problems through betting.

Getting Help Is Easy

If you notice any of the above signs in yourself, contact 7j78's 24/7 Bengali live chat support. Our team will help you set up self-exclusion or an account cooling-off period. You can also email us at [email protected] — your privacy will be fully maintained.

Self-Exclusion — Your Strongest Protection

7j78 believes every player should have full control over their account. When you activate self-exclusion, your account will be closed immediately — you will not receive any promotional emails and no bonus offers will appear.

You can choose the duration: 1 month, 3 months, 6 months, 1 year, or permanent. If you make the request via live chat, the support team will complete the process within 5 minutes.

Takes Effect Immediately
21+

For people aged 21 and above only

Age Verification and Minor Protection

To open an account at 7j78 and play any betting or casino game, you must be at least 21 years old. Age is verified at registration and you may be asked to verify your identity at any time.

A note for parents: if your child uses a shared family device, please use parental control software such as Net Nanny, Kaspersky Safe Kids, or similar tools. This will prevent minors from accessing online gaming sites.

If we suspect any minor activity on an account, we reserve the right to suspend that account immediately. Any funds deposited by a minor will be refunded; any winnings will be forfeited.

Tips for Healthy and Enjoyable Betting

Set your budget first

Decide how much you will spend before you start playing. Never deposit more than that amount. Remember: ৳300 is the minimum deposit — this is the cost of your entertainment, not an investment.

Set a time limit

Decide in advance how long you will play each day. Use your phone's screen-time tracker or a timer. When the time is up, log out — save it for the next day.

Think of playing as entertainment

Betting is entertainment — not a guaranteed way to earn money. Every bet is an independent event. Losing is normal and winning depends entirely on chance.

Do not chase your losses

Placing bigger bets in an attempt to recover lost bets goes against responsible gaming. Accept the loss, take a break, and assess the situation with a clear head.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" section in the Settings menu. There you will find options to set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. If you want to increase the limit, a 24-hour delay applies.

Yes. Once self-exclusion is active, any funds remaining in your account are still withdrawable. The support team will help you complete the withdrawal process. The minimum withdrawal is ৳500 and it is usually completed within 10-45 minutes.

A time-out is a temporary break — from 1 day up to 6 weeks. When the period ends, your account is reactivated automatically. Self-exclusion is a long-term or permanent break — from 1 month up to permanent. It is a more serious step and is not easy to reverse voluntarily.

Start by speaking with them directly and with empathy. Then contact the 7j78 support team at [email protected]. We can review an account upon a third-party request. Family members cannot directly request self-exclusion on someone else's behalf, but we will guide you through the right steps.

No. 7j78 strictly follows a 21+ age policy. People who are 18 or 20 years old cannot open an account or place any kind of bet on this platform. Accounts created with a false age will be cancelled and all balances will be forfeited.

Contact 7j78's 24/7 Bengali live chat support directly, or send an email to [email protected]. Our support agents will help you without judgment and with empathy. They will assist you in setting deposit limits, time-outs, or self-exclusion as needed.

Enjoy entertainment with responsibility

If you need support, the 7j78 team is always here for you. Contact us or use the protection tools.